| | ||
|
| |||
Tuomas Sandholm
Associate Professor
Computer Science Department
Carnegie Mellon University
Pittsburgh, PA 15213
Papers on these topics are available at http://www.cs.cmu.edu/~sandholm
BIO
Tuomas Sandholm is associate professor of computer science at Carnegie Mellon University, where he heads the Agent-Mediated Electronic Marketplaces Laboratory. His research interests include artificial intelligence, game theory, electronic commerce, multiagent systems, auctions, exchanges, automated negotiation and contracting, coalition formation, normative models of bounded rationality, intelligent real-time systems, resource-bounded reasoning, machine learning, and combinatorial optimization. He received the Ph.D. and M.S. degrees in computer science from the University of Massachusetts at Amherst in 1996 and 1994. He earned an M.S. (B.S. included) with distinction in Industrial Engineering and Management Science from the Helsinki University of Technology, Finland, in 1991. He has eleven years of experience building electronic marketplaces. He built his first combinatorial bidding system, TRACONET, in 1990. Several of his systems have been commercially fielded. He has published over 120 technical papers, and has received several academic awards including the inaugural ACM Autonomous Agents Research Award and the NSF Career award.
Current projections suggest that, within a few years, there will be over a billion mobile phone users worldwide and that the majority of mobile phones will be connected to the Internet. Rapid growth in the number of mobile phone users along with the emergence of new protocols such as WAP or iMode and 3rd generation mobile communication networks allowing for transmission rates of up to 2Mbps will lead to an explosion of new e-Commerce applications and services generally referred to as "Mobile Commerce" or "m-Commerce".
The objective of this tutorial is to introduce participants to the technologies, applications, services and emerging business models associated with m-Commerce as well as provide a brief overview of key research issues in this new and fast growing area.
Specifically, the tutorial will cover the following:
Part I: The m-Commerce Revolution
Here we will review the driving forces behind m-Commerce and introduce examples of successful m-commerce services (e.g. NTT DoCoMo's i-mode portal, MeritaNordBanken's Solo mobile banking services, ZebraPass's mobile ticketing services, etc.). We will further examine how m-Commerce differs from "traditional" e-Commerce, looking at technologies, usage scenarios, security and privacy issues as well as business models.
Part II: Underlying Technologies and Standards of m-Commerce
This part of the tutorial starts with a brief overview of mobile communication technologies, with a particular emphasis on 2.5G and 3G. We follow with a more detailed discussion of mobile internet technologies and the impact of emerging standards such as WAP, i-mode, MExE, and J2ME.
Part III: A Closer Look at m-Commerce Services and Business Models
Here we provide short overviews of technologies, services and business models, using a number of examples from industry. We begin with a review of early m-commerce services such as SMS and follow with a discussion of a number of emerging services. This includes an overview of mobile banking services, mobile ticketing, mobile payment, including a discussion of emerging standards such as those developed by the MeT initiative and the Mobey Forum. We examine location-sensitive applications and services and discuss ongoing efforts to develop increasingly personalized and context-aware services. We also look at mobile retail services and mobile entertainment services and finish with a discussion of wireless business applications and services.
Part IV: Looking Farther Into the Future
The tutorial concludes with an overview of key research challenges and also attempts to extrapolate where we will be 5 to 10 years down the road.
INTENDED AUDIENCE
The tutorial is intended for a broad audience of managers, developers and researchers interested in gaining a better understanding of mobile commerce. It introduces participants to the technologies, business models and emerging services of m-commerce, while also providing an overview of key research issues.
This tutorial is based on material covered in a course offered by the instructor in the eCommerce Master's Program at Carnegie Mellon University.
BIO
Norman M. Sadeh is an Associate Professor at Carnegie Mellon University (CMU), where he is affiliated with the School of Computer Science and the eCommerce Institute. His current research interests include Mobile Commerce, Ubiquitous Computing, e-Supply Chain Management, Agent Technologies and the Semantic Web. He also has a broader interest in eCommerce policies.
In the late nineties, Norman worked as Program Manager at the European Commission in Brussels. There, he served for two years (1999-2000) as Chief Scientist of the Euro550M (US$500M) European R&D initiative in "New Methods of Work and eCommerce". As such, he helped shape European research priorities in eCommerce, including Mobile Commerce, as well as related policy issues. As of December 2000, the intiative had resulted in the launch of over 200 projects involving over 1,000 European organizations from both industry and academia.
Norman has been on the faculty at CMU since 1991. Prior to joining the European Commission, he co-founded and co-directed CMU's Intelligent Coordination and Logistics Lab., which he helped position as one of the premier research organizations in intelligent planning, scheduling, and B2B e-Supply Chain Management. During these years, he pioneered the development, deployment and commercialization of a number of novel technologies and applications through close collaboration with organizations such as Raytheon, IBM, Mitsubishi, the US Army, Carnegie Group (now Logica), and NEC.
Norman received his Ph.D. in Computer Science at Carnegie Mellon University with a minor from the business school. He holds a Master's in Computer Science from the University of Southern California and a BS/MS degree in Electrical Engineering and Applied Physics from Brussels Free University. He is also an APICS Certified Fellow and a member of the ACM, AAAI and INFORMS. He has authored around 80 scientific publications and is also the author of a book on Mobile Commerce to be published by Wiley in March 2002.
The tutorial "Inter-enterprise Integration" will give an introduction to the field of business-to-business (B2B) integration from a technical viewpoint with the focus on semantic integration aspects. The set of B2B integration concepts is introduced as well as their implementation in form of a technical semantic B2B integration architecture. Amongst the topics covered are public and private processes, B2B protocols, business events, web services, public repositories, transformation technology, workflow management and legacy system adapter technology. A mix of examples is taken illustrating the problems that need to be solved in semantic B2B integration projects. Different standards relevant in the inter-enterprise integration domain are discussed like EDI and RosettaNet. The tutorial enables the audience to identify semantic B2B integration problems as well as to determine the benefits and deficiencies of various technical integration architecture approaches or B2B integration technologies.
BIO
Christoph Bussler is Member of Oracle's Integration Platform Architecture Group based in Redwood Shores, CA. He is responsible for the architecture of Oracle's next generation integration platform product. Prior to joining Oracle he was at Jamcracker, Cupertino, CA, responsible for defining Jamcracker's ASP aggregation architecture, Netfish Technologies (bought by IONA), Santa Clara, CA, responsible for Netfish's B2B integration server, The Boeing Company, Seattle, WA, leading Boeing's workflow research and Digital Equipment, Mountain View, CA, defining the policy resolution component of Digital's workflow product. He has a Ph.D. in computer science from the University of Erlangen, Germany and a Master in computer science from the Technical University of Munich, Germany. Christoph published two books in workflow management and over 40 papers and articles in conferences and journals. He gave tutorials at SIGMOD, DS-9, CSCW and ECSCW conferences.
The rapidly growing commerce on the web and mobile devices introduced several important new challenges and opportunities for payment instruments. We will review the most important secure payments protocols and proposals, including mobile payments, micropayments, credit card payments, person to person (P2P) payments, and anonymous payments (digital cash). We emphasize the huge `bootstrapping` problem for introducing a successful new payment mechanism, and the critical problem is how to attract sufficient number of buyers and sellers in the early phases of the system. The solution is by offering interoperable solutions which will support many payment applications, as well as allow interoperability among many Payment Service Providers.
BIO
Dr. Amir Herzberg graduated from the Technion, Israel, at 1982, and since then worked as computer and software engineer and researcher, mostly in security and communication areas. After completing his D.Sc. (Computer Science) at the Technion at 1991, Dr. Herzberg joined IBM Research, filling research and management positions in New York and Israel. At December 2000, he become CTO of NewGenPay, a spin-off of the IBM Micro Payments project. Dr. Herzberg has contributed to several standards, most significantly to the SET payments standard. He is interested, and published, in the areas of security, cryptography, fault tolerant distributed algorithms. He now focuses on applying cryptography to improve and secure commerce.
ACM Conference on Electronic Commerce (EC'01) Tutorial Program. Updated: 7/3/01 by Rachael Barish
|
| HOME || ABOUT ACM || MEMBERSHIP || PUBLICATIONS || SPECIAL INTEREST GROUPS (SIGs) || EDUCATION || EVENTS & CONFERENCES || AWARDS || CHAPTERS || COMPUTING & PUBLIC POLICY || PRESSROOM |
|
|